XENON provides a one-stop full service portfolio to ensure the constant availability of automation plants.


Phone Support

  • Assistance with troubleshooting in the event of disruptions
  • support provided by a service technician

Remote Diagnostics/Maintenance

  • Remote maintenance access by VPN
  • software adjustments via remote diagnostics
  • development of customer-specific remote access channels

Cyclic Maintenance

  • status analysis
  • review of performance metrics
  • determination of preventative repairs


  • Immediate repairs in the event of a fault,
  • scheduled replacement of expendable parts

Spare Parts Management

  • Creation of packages for replacements and spare parts
  • sale of wear parts

Machine Extensions

  • Process-specific extensions
  • modernization of XENON facilities

Relocation of Machines

  • Disassembly and reassembly of XENON machines
  • packaging and transport

Extended Customer Services

  • 24/7 on-call service
  • emergency deployment in case of machine standstill

Would you like to know more?
We will be happy to answer your questions.   
Just give us a call.

Contact us

Your Contact

Jörg Stelzner
Head of Service