
Service-Center
XENON provides a one-stop full service portfolio to ensure the constant availability of automation plants.
Contact
- Service Hotline
+49 351 40209-888
service@xenon-automation.com - Service hours
Monday - Friday 8am - 5pm
Phone Support
- Assistance with troubleshooting in the event of disruptions
- support provided by a service technician
Remote Diagnostics/Maintenance
- Remote maintenance access by VPN
- software adjustments via remote diagnostics
- development of customer-specific remote access channels
Cyclic Maintenance
- status analysis
- review of performance metrics
- determination of preventative repairs
Repair/Maintenance
- Immediate repairs in the event of a fault,
- scheduled replacement of expendable parts
Spare Parts Management
- Creation of packages for replacements and spare parts
- sale of wear parts
Machine Extensions
- Process-specific extensions
- modernization of XENON facilities
Relocation of Machines
- Disassembly and reassembly of XENON machines
- packaging and transport
Extended Customer Services
- 24/7 on-call service
- emergency deployment in case of machine standstill
Would you like to know more?
We will be happy to answer your questions.
Just give us a call.
